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Outbound Call Issues

Main Causes

You don’t have enough credit to make the Outbound Call.

Charge credit to your account.

Your VoIP-Device/Client is not registered.

Check the chapter «Troubleshooting» / «Connection Issues»

You are displaying a number (CLI) that is not allowed on the remote side.

Check the Call History in the peoplefone Portal.

You should see the Outbound Call with an error message.

Your account has been blocked for some reason.

Check the peoplefone Portal.

A message is displayed on each page.