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General Information

The Bria 4 softphone from Counterpath can be ordered directly from the developer. In order to be able to use the entire range of functions, a license is necessary. The application can be used with the operating systems Windows 7, 8, 8.1 or 10 and Mac OS. We recommend Bria4 for a peoplefone HOSTED and peoplefone standard account and SIP trunk as well as for business and private customers.

Bria 4 is a SIP-enabled VoIP softphone client that allows you to make communication from your Mac or Windows laptop easy. Bria 4 can replace or complement your desktop phone so you can make voice and video calls over IP. Based on SIP and open standards, Bria has demonstrated interoperability with many standard platforms and devices in the industry. It also includes features designed specifically for business and enterprise users, that can be deployed in a corporate environment, either through manual configuration via the Graphic User Interface (GUI) of the softphone or through the CounterPath Stretto Platform ™ deployment module.

Installation Bria4


Bria4 Softphone → Installation → Language

  • After downloading the application, start the installation file
  • Select the desired language for the installation


Bria4 Softphone → Installation → Welcome

  • Click on Next

 License Agreement

Bria4 Softphone → Installation → License Agreement

  • Read and accept the license terms and click on Next

 Installation Folder

Bria4 Softphone → Installation → Installation Folder

  • Select the desired installation folder and click on Next

 Installation Start

Bria4 Softphone → Installation → Installation

  • To start the installation, click Install

 Files in Use

Bria4 Softphone → Installation → Files in Use

  • If programs are still open, they must be closed for the installation
  • Select the desired action and click OK

Finish Installation

Bria4 Softphone → Installation → Finish

  • Click on Finish

 Windows Firewall

Bria4 Softphone → Installation → Windows Firewall

  • The first time you start Bria4, you must allow access to the Windows Firewall

 Sign In

Bria4 Softphone → Installation → Sign In

  • Click on Sign In

 Licence Key Management

Bria4 Softphone → Installation → Licence Key Management

  • Insert your received license key and click on Done

 Finish the Licencing

Bria4 Softphone → Installation → License Key Management

  • Click to add the license key and then click on Done

Peoplefone Connection

 Account Settings

Bria4 Softphone → Softphone → Account Settings

  • Click on Softphone and then on Account Settings to call up the connection settings

 Create an account

Bria4 Softphone → Softphone → Account Settings → Account

  • Enter the SIP account name
  • Enter the SIP information from your customer account in the user details
  • Click on OK

 Transport Protocol

Bria4 Softphone → Softphone → Account Settings → Transport

  • For pPeoplefone HOSTED, select the protocol TCP
  • For a default account, choose UDP


Bria4 Softphone → Softphone → Account Settings → Advanced

  • Set the reregister time to a value of 180-300 seconds