As a rule, all VoIP-capable devices can be configured with peoplefone, but support and functionality are only guaranteed with provisioned devices.
Provisioning is only provided for our peoplefone HOSTED customers. Our recommendation for correct operation is that only one device is registered per SIP line.
Provisionierung / Autokonfiguration
To add a new device to a peoplefone HOSTED account, click Devices – Phones – Add , fill in the requested information and save the configuration.
The SIP line / user is stored for the lines. You can also store multiple identities for company-A, company-B, etc.
After the device has been created in the peoplefone HOSTED account and the IP address has been added, we recommend resetting the device to the factory settings ( factory reset ).
When the device has been added, you can click on the three dots.
The device created in the system can be edited
You have many additional options for configuring your device according to your requirements
With some manufacturers, certain settings are made on the line. With the Yealink devices, call waiting is switched on or off on the line.
With desk telephones you have the option of configuring the busy lamp of the internal subscribers. Under Devices – Three Dots – Function Keys, you can configure the key assignment on the keys
|BLF(BusyLineField)||Use the BLF (BusyLineField) button to see whether an internal subscriber is free or busy. You can transfer a call to this user, call the subscriber using this key or take a call from this user (call pickup).|
|line||Line is mainly used for brokering multiple calls.|
|Speed Dial||Speed Dial is used for a call e.g. to a mobile (external).|
|Transfer to||This function is rarely used because the function is covered by the BLF key.|
|Forward to (Yealink only)||This function deactivates / activates an immediate forwarding to the destination number|
Device groups can be added, click on + Add . Give the group a name, select the manufacturer and type and save.
Auto Upgrade is still inactive and will not be available to customers until 2022. You then have the option to set this flag when peoplefone provides new firmware, the phone is automatically upgraded to the latest version.
After creating and saving the group, you have various options for editing when you click on the three dots .
You can select optional settings for the respective created group
The settings defined above are then applied to all members who are selected.
Install the latest firmware
If peoplefone provides a newer firmware version, the device will be updated automatically
The group can be deleted
Add WAN IP
For provisioning / auto-configuration, the WAN IP (public IP) of the customer network must be stored for authentication. No static IP address is required for authentication.
In the device overview, click on the three dots for the respective device and select Authorized IPs. The public address of the respective network is displayed. If you are in the customer network, click on Add. If not, insert the public address of the customer’s network.
The auto-provisioning history shows whether the device was able to obtain the auto-configuration or not.
For security reasons, the password is overwritten by peoplefone when a device is provisioned. Username remains the same according to the manufacturer. The password is always the SIP password of the first identity stored in the provisioning. There are exceptions with Mitel devices, the password is generated by peoplefone and displayed in the entry under Devices.
By activating the TLS protocol you can encrypt the SIP stream. In the case of autoconfigured devices, the protocol must be adapted in the provisioning.
Devices – three dots – lines
Click the line
Change the transport protocol to TLS and save.
SIP SRTP can be activated yourself on manually configured devices. In addition, peoplefone has to adapt the configuration on the SIP line. Write an email to [email protected] with the SIP username and the note for the activation of SIP SRTP .
SIP SRTP for peoplefone HOSTED partners / customers must be activated by peoplefone. Please proceed as mentioned above here as well.
ATTENTION: A restart or factory reset must be carried out so that the settings can be applied to the device.
LDAP Server: ldaps://ldaps.peoplefone.com
LDAP Username: cn=idUSERID_uSIPACCOUNT,ou=users,dc=peoplefone,dc=com
LDAP Password: SIPPASSWORD
LDAP Root: ou=accountUSERID,ou=account,o=ch,dc=peoplefone,dc=com
Supported Devices / List
|Mitel||6757i||3.3.1 4305 SP4||https://mitel.peoplefone.com/|
|Mitel||6863i||4.3.0 1052 SP1||https://mitel.peoplefone.com/|
|Mitel||6865i||4.3.0 1052 SP1||https://mitel.peoplefone.com/|
|Mitel||6867i||4.3.0 1052 SP1||https://mitel.peoplefone.com/|
|Mitel||6869i||4.3.0 1052 SP1||https://mitel.peoplefone.com/|
|Yealink||W52P||H: 188.8.131.52/184.108.40.206 B: 220.127.116.11||https://yealink.peoplefone.com|
|Yealink||W56P||H: 18.104.22.168/22.214.171.124 B: 126.96.36.199||https://yealink.peoplefone.com|
|Yealink||W60P||H: 188.8.131.52/184.108.40.206 B: 220.127.116.11||https://yealink.peoplefone.com|