As a rule, all (SIP) VoIP-capable devices can be configured with peoplefone, but support and functionality are only guaranteed with provisioned (auto-configured) devices. Provisioning is only provided for our peoplefone HOSTED customers.
You can register up to 5 devices per SIP line. Our recommendation for correct operation is that you only register one device per SIP line.
The SIP-Data are generated for each SIP line and do not correspond to the customer account credentials.
Provisioning / Autoconfiguration
To add a new device to a peoplefone HOSTED account, click under Devices → Add devices
Fill in the requested information and then save the configuration.
If an orange button appears in the overview of the end devices, the WAN IP (public IP) of the respective network must be stored for authentication.
This IP does not have to be static. After the phone has registered to the line for the first time, the WAN IP of the device is allowed as long as it remains online.
Click the orange button and add the displayed IP address. Several addresses can be stored.
After the device has been created and the IP address has been stored in the HOSTED account, we recommend to reset the device to the factory defaults.
The autoconfiguration history shows whether the device was able to obtain the autoconfiguration.
If no entry is visible after provisioning, the provisioning URL (server URL) must be stored directly via the phone’s WebGUI. You can find the URL in the list of supported devices.
For security reasons, the password is overwritten by peoplefone when a device is provided. Username remains the same according to the manufacturer. The password is the SIP Password of the first identity stored in the provisioning. Except for Mitel devices – the password is generated by peoplefone, you will find it under provisioning of the phone.
If desired and necessary, you can personalize your device in the provisioning settings under Advanced Options.
BLF/ Busy Lamp (BusyLineField)
With desk telephones you have the possibility to configure the busy lamp of the internal subscribers. Under Devices → Telephone → Function key you can define the BLF function and the user on the keys
After changing the configuration in the customer account, we recommend to restart the device or performing a factory reset so that the settings are applied to the device.
|BLF(BusyLineField)||Use the BLF (BusyLineField) button to see whether an internal subscriber is free or busy. You can transfer a call to this user, call the subscriber using this key or take a call from this user (call pickup).|
|Line||Line is mainly used for brokering multiple calls.|
|Speed Dial||Speed Dial is used for a call e.g. used on a mobile (external).|
|Transfer to||This function is rarely used because the function is covered by the BLF key.|
|Forward To (Yealink only)||This function de/activates an immediate forwarding to the set target number|
TLS / SIP SRTP
You can activate the encryption for the TLS signaling yourself for auto-configured and manually set up devices by setting the transport protocol to TLS.
For autoconfigured (provisioned) devices, the setting must be made in the configuration of the provisioning. For the respective device, click on the gear by Identity.
Endgeräte – Telefon – Identity
Change the transport protocol to TLS and click save.
ATTENTION: A restart or factory reset must be carried out so that the settings can be applied to the device.
SIP SRTP can be activated yourself on manually configured devices. In addition, the configuration must be adjusted by peoplefone on the SIP line. Write an email to [email protected] with SIP Usernamen and the note for the activation of SIP SRTP.
SIP SRTP for peoplefone HOSTED Partner / Customer must be activated by peoplefone. Please write an email to support as mentioned above.
The reason for this is that after the audio encryption is activated on the line, only SRTP audio is allowed.
After activation, the SIP line or the HOSTED user will be marked with SIP SRTP in the customer account
Supported Devices / List
|Mitel||6757i||3.3.1 4305 SP4||https://mitel.peoplefone.com/|
|Mitel||6863i||4.3.0 1052 SP1||https://mitel.peoplefone.com/|
|Mitel||6865i||4.3.0 1052 SP1||https://mitel.peoplefone.com/|
|Mitel||6867i||4.3.0 1052 SP1||https://mitel.peoplefone.com/|
|Mitel||6869i||4.3.0 1052 SP1||https://mitel.peoplefone.com/|
|Yealink||W52P||H: 184.108.40.206/220.127.116.11 B: 18.104.22.168||https://yealink.peoplefone.com|
|Yealink||W56P||H: 22.214.171.124/126.96.36.199 B: 188.8.131.52||https://yealink.peoplefone.com|
|Yealink||W60P||H: 184.108.40.206/220.127.116.11 B: 18.104.22.168||https://yealink.peoplefone.com|