Functions → IVR / Announcement This guide will allow you to configure an interactive voice server (IVR) in your HOSTED account. When you call the…
Initial situation Here is an example of some possibilities and the costs for a company. In the manual you will find the corresponding settings in…
To use your phone book, you must verify that it is enabled under HOSTED Configuration → Settings → LDAP Directory. After activation, please restart your…
General Information HOSTED Configuration → Manual Routing In this tutorial, we will show you how to create a simple manual routing and how to configure…
HOSTED Configuration → Time Routings Time Routing is used to define automatic routing rules based on a predetermined schedule. Time Ranges You must first set…
HOSTED Configuration → Groups When creating a group, you must define a group name The group description will help you identify the group later You…
HOSTED Configuration → Devices Provisioning Click on “Add devices”, select the model of the phone you want to provision, enter the MAC address of the…
HOSTED Configuration → Users You can use the 4 symbols to set further functions, which are described in the following subsections. Settings In the first…