Reject incoming calls marked as call center
Log into your customer portal Configuration → blocklist. You have the option of blocking incoming calls that have been marked as “Call Center” by Swisscom Directories. You can also block individual numbers or area codes.
Add a rule
The incoming blocklist can be defined for the entire account, a specific SIP line or a specific phone number. After specifying the choice of the level to blocked, you can block either a phone number, a prefix or all anonymous incoming calls.
After doing this you can decide wether the caller hears the message “Number not allowed”, “Number not available” or just a busy tone.
Attention: The amount of rules is limited, you can have a maximum of 200 entries in the system.
You can customize the incoming blocklist under Configuration in your customer portal according to your needs.
Click on +Add to add rules.
level to be blocked
- Whole account = The rule applies to the entire account.
- SIP line = You can assign a rule to a specific SIP line.
- Peoplefone number = You are able to block a specific number.
Blocklist Type
- Exact Number = You can block an exact number.
- Prefix = Here you can choose an area code, for example: 044, 091, 079 etc. or part of a number, such as 079 339 90 XX.
- Anonymous = All anonymous incoming calls will be blocked.
